Refund policy
Effective Date: September 10, 2025
At Restricted Lifestyle, customer satisfaction is our top priority. If you're not entirely satisfied with your purchase, we're here to help.
Returns
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You may return items within 7 days of receiving your order.
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To be eligible for a return, the item must be:
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Unused and in the same condition you received it
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In its original packaging
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With proof of purchase (e.g., order number or receipt)
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Items such as underwear, swimwear, and clearance sales are final and cannot be returned.
Refunds
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Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed to your original method of payment within 5–10 business days.
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If the item was marked as "free delivery", we may deduct the original shipping cost from your refund.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us at therestrictedlifestyle@gmail.com within 48 hours of receiving the item.
How to Request a Return
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Send an email to therestrictedlifestyle@gmail.com with your order number and reason for return.
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We’ll respond with return instructions and the return address.
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You are responsible for return shipping costs unless the item was defective or incorrect.
Need Help?
If you have any questions about your return or refund, please contact us:
📧 therestrictedlifestyle@gmail.com
📞 +234 906 421 7996